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AUSTRALIA’S MOST TRUSTED ONLINE STORE

Family Owned Business Since 1993

Warranty Request Form

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DO YOU HAVE A WARRANTY QUESTION?

Please complete this form and press SEND.

Fields marked with (required) must be filled in.

Jimy Industrial Pty Ltd considers your personal information completely private and will not disclose this information to any outside organisation for its use in marketing or solicitation.

WHAT HAPPENS WHEN YOU SUBMIT A WARRANTY CLAIM?

Our specialised Warranty Team process warranty claims within five (5) working days. One of our team members will contact you regarding your warranty question as soon as possible.

Our social media pages are for social interaction only and often times our social media team members are unable to answer specific questions.

Please be sure to complete the form, and include your Jimy Tools Tax Invoice No, or Sales Order No if you have made your purchase online. It is also very helpful for our Warranty Team if you attached photos of the faulty product so that they can view as much information before contacting you.

If you have purchased a product from one of our nationwide Jimy Tools stockists, you must return your item to your place of purchase. For further information about warranty, please click here

If you prefer email us directly at warranty@jimytools.com.au and our team will respond to you.

Jimy Tools